Every human has an innate nature that always seeks something that can improve everyone’s life and contribute to the community. Well, who doesn’t want a better life? And as the search progressed, artificial intelligence, or AI, emerged.
Machines that can learn from experience, adapt to new information, and execute human-like jobs, are what you call AI. Some AI examples you may hear today mostly rely on deep learning and natural language processing. And it can either be chess-playing devices or self-driving automobiles.
Regardless, AI has a huge impact. But here comes the real question. What kind of impact does it make?
The impact on people’s lives
Artificial intelligence has made enormous advances in recent years due to scientists’ efforts. It is a technology that simplifies and improves many routine procedures, allowing people to do more in less time.
Moreover, AI is now employed in many aspects of life. Examples can be seen in transportation, commerce, and online surfing. Therefore, the artificial intelligence software development industry is vast and still growing. Considering that technological advancements are continually progressing and expanding as the year passes.
Concerns of various experts
Artificial intelligence is a fast-evolving technology that has the potential to shift a wide range of industries and even enhance human lives. Yet, although it is a significant development, some still raise concerns about it.
Mark Lemley, a director of the Science, Technology, and Law Program at Stanford University, states, “People may apply AI for positive and negative purposes. For example, most companies may try to develop a technology to make fair decisions, but most judgments are tough moral decisions having no good answer.” That means the results can be either good or bad, depending on how people utilize AI.
Marc Brenman, a leading member of IDARE, which develops AI-driven, fully automated data analytics computation system builder for energy, health care, e-governance and education, and scientific research, raised another concern and said, “As a community, we are needy on morality and ethics in general. There’s no specific reason to believe that our networks or machines may do better than what a human does. Remember that flawed people may also develop flawed systems.”
Thinking that AI may someday replace humans is one of the most typical concerns regarding this matter. But as Marc Brenman said, humans still have the upper hand. The development of AI technology relies on the performance of engineers and developers.
Advantages of the artificial intelligence applications
Numerous applications of artificial intelligence are seen anywhere. And that ranges from enhanced images, agriculture, social media, business, education, travel, and so on. Considering that, below are some common examples of how people use AI.
Enhanced web searches
Several search engines utilize AI to enhance their ranking systems. With that, it influences the results displayed on the first page of an online search and the order in which the results appear.
Improved healthcare sector
AI has also been used in medical advancements. For example, assist doctors and nurses in diagnosing and treating patients without needing costly or time-consuming hospital visits. Aside from that, patient records and medical histories are available on web portals in seconds from hospital to hospital.
With that, medical practitioners can focus more on the needs of the patient and community, while AI may do everyday tasks.
Better customer experience
Companies used the traditional way of helping customers through calls, waiting on hold to speak with a superior. But in today’s time, customer service has become a lot more efficient. As a result, several companies prefer to use artificial intelligence in resolving their customers’ concerns. Online chatbots, an example of AI technology, are operated by those firms.
With the help of NLP or natural language processing, online chatbots can now imitate and learn natural human language. Aside from that, chatbots also have a prediction system feature wherein they can easily adjust to every customer’s question. Because of that, they will be able to make faster solutions.
The future for a better society?
Artificial intelligence development has been a long and challenging journey. However, its advancement has resulted in functional AI deployment in people’s daily lives. Although the future of AI is promising, the outcome remains uncertain. Yet one thing is for sure. AI will continue to advance further, wherein humanity and society will benefit.
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