Smartphone Purchase Checklist: Ensuring You Get the Perfect New Phone

Display of new iPhones in an Apple Store.
Buying a new smartphone is always an exciting experience, but don't let the thrill overshadow the importance of conducting a thorough inspection to ensure you're getting a product that's worth your money. (Image: Ifeelstock via Dreamstime)

When investing in a new smartphone, it’s crucial to be vigilant about several details to ensure you get a product that’s worth your money. Here’s a comprehensive guide to what you should check after buying a new smartphone.

How to purchase the perfect smartphone for you

1. Check the phone’s packaging

The first step, whether purchasing online or in-store, is to inspect the smartphone’s box for completeness and any signs of damage or tampering. A box that looks like it has been opened might indicate that the phone is used, not new. Pay special attention to the seal on the package from the distributor for any evidence of it being unsealed.

2. Check the phone’s appearance and specifications

After confirming the integrity of the packaging, turn your attention to its appearance and specifications. Compare the style, capacity, and color of the device with what you chose. Look for scratches on the body, lens, and screen, and check for dust on the lens. It’s recommended to examine the phone under different lighting conditions and angles. In addition to a visual inspection, feel its casing to ensure there aren’t any issues with gaps or buttons. Contact the store immediately for a replacement if any minor flaws are found.

Examine your new smartphone, being sure to look for scratches on the body, lens, and screen.
Examine your new smartphone, being sure to look for scratches on the body, lens, and screen. (Image: Prykhodov via Dreamstime)

3. Verify the phone’s IMEI code

The IMEI code is essentially the smartphone’s identity number, helping you ascertain whether it is an original or a refurbished product. You can find the IMEI on the outer box or the phone’s back. Additionally, entering “*#06#” on the dialing keypad will display the IMEI information. If the IMEI on the box doesn’t match the phone, it’s not new, and you should request a return or exchange.

4. Test the basic functions of the smartphone

Once the phone is powered on, start by examining the screen for any anomalies like strange spots, colors, or images. Next, test the camera by ensuring the photo album is empty and taking a few test shots to check the camera’s functionality. Test the speaker for sound clarity, music playback quality, and volume. Use your headphones to detect any noise issues. Finally, press all physical buttons to ensure they function correctly. Connect to the Internet, preferably using Wi-Fi, and make a call to test the earpiece for any noise or clarity issues.

Man holding the Samsung Galaxy S6 with the Apple music app open.
Test the speaker for sound clarity, music playback quality, and volume. (Image: Natee Meepian via Dreamstime)

5. Ask for an invoice or proof of purchase for the phone

When purchasing a high-priced new phone, requesting an invoice or proof of purchase from the retailer is vital. This documentation is not just a purchase record; it is critical in determining your warranty period. Most manufacturer warranties are activated from the purchase date on the invoice or proof of purchase. Therefore, securing and maintaining this documentation is essential to ensure you can fully utilize the warranty services for the specified duration. Remember to fill out and submit any associated warranty cards to complete the process.

6. Check if the phone’s accessories are complete

Finally, ensure that all accessories included with the phone are present. Before purchasing, visit the official website to know what accessories come with your model. This knowledge will help you quickly verify the completeness of the accessories when you receive the phone.

By following these steps, you can safeguard your investment and ensure your new smartphone is in perfect condition, providing you with the value and functionality you expect.

Translated by Audrey Wang

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  • Mikel Davis

    Mikel serves as editor and sometime writer for Nspirement. He loves foreign cultures and foreign places. They have taught him many lessons. He hopes his work can impact others so they have a better life, or at least a better day.

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