Ever dealt with the aftermath of a sudden pipe burst in the wee hours or wrestled with a stubborn clog on a busy morning? We understand the hassle. Choosing the right plumber can not only resolve your immediate problems, but can also be a lifesaver for future plumbing issues.
7 key factors to consider when hiring a plumber
1. Check whether they’re licensed
A plumber’s license indicates they have undergone the necessary training and education to perform plumbing work safely and effectively. It means they have met the required standards and qualifications in their field. This gives you peace of mind that the person you are hiring is a professional who understands the complexities of plumbing systems.
To check if a plumber is licensed, you can usually inquire directly with him or the plumbing company. They should be willing and able to provide their license information. You can also contact your local licensing board or authority to verify the plumber’s credentials.
2. Choose an established plumbing company
An established plumbing company often has a reputation to uphold. They have likely been in business for a significant period, which suggests they have a track record of providing quality service. Choosing a reputable company increases your chances of working with skilled plumbers experienced in various aspects of the trade.
To choose an established plumbing company, start by researching the options in your area. Look for companies with a history of reliable service and positive reviews from customers. Check if they have a physical address and contact information readily available.
3. Years of experience
When hiring a plumber, look for someone with at least 3-5 years of experience in residential plumbing repairs and installations. The more experience, the better. An experienced plumber will have tackled a wider range of plumbing issues and be better equipped to diagnose and fix your specific problem.
They will likely work faster and more efficiently, saving you time and money. Plumbers with many years of experience may charge slightly higher rates, but their expertise and effectiveness are well worth it.
Some signs an experienced plumber include:
- They ask targeted questions about your plumbing issue to properly assess it before starting work.
- They arrive with a well-stocked truck with the necessary tools and parts to complete common repairs.
- They walk you through the steps they will take to resolve your plumbing problem in an easy-to-understand manner.
4. Cost of work
When hiring a plumber, an important factor is how much they charge for labor and materials. Get estimates from multiple plumbers to compare. Look for reasonably priced ones with good reviews. Some things to keep in mind include:
- Hourly rate: Plumbers typically charge between US$45 and US$200 per hour, depending on the complexity of the job and their experience. Ask if there are any additional charges for emergency calls or overtime.
- Cost of parts: Ensure the plumber provides high-quality, reasonably priced parts. Ask if they offer any warranty on parts.
- Estimates: Clarity is key. A well-detailed estimate not only lists costs, but also provides a timeline, scope of work, and possible contingencies.
5. Review their references
Speaking with previous clients can give you insight into their experience, quality of work, and customer service. Look for reviews from similar jobs. If you need drain cleaning, ask to speak with people who had drain issues addressed. For a kitchen remodel, ask for references from kitchen plumbing jobs. See if the plumber has experience with your specific plumbing fixtures or appliances.
Check online reviews in addition to references. Search for the plumber’s business name and terms like “reviews” and “ratings.” Look for a history of positive reviews mentioning quality work, fair pricing, and good customer service. Pay attention to any negative reviews, especially recent ones, to determine if there are any recurring issues.
6. Insurance and liability
When hiring a plumber, ensure they carry the proper insurance and licenses to protect you in case of any issues. Ask if they have:
- General liability insurance to cover any accidental damage to your property.
- Workers’ compensation insurance for any employees. This protects you from liability if a worker is injured on the job at your home.
7. Warranty and guarantees
Solid warranties and guarantees on parts and labor show they stand behind their work and use high-quality components. Ask about the plumber’s warranty policy before work begins. Reputable plumbers will offer at least a 1-year warranty on parts and labor. Some offer 3-5 years or even lifetime warranties.
Also check if they offer additional service warranties or maintenance plans. Drain cleaning warranties or water heater flushing plans can save you money. Make sure any parts used are covered under a manufacturer’s warranty. High-quality parts often have multi-year warranties in case of defects.
When emergencies strike, the impulse is to act immediately, but pausing to evaluate plumbers carefully leads to better outcomes. A good plumber is worth their weight in gold and can save you time, money, and headaches for years to come. With the tips provided here, you’ll be well on your way to hiring someone you can count on.
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