Unseen Acts of Kindness: The Tale of an Elderly Woman

The impact of kindness.
In 2021, in partnership with BBC Radio, the School of Psychology at the University of Sussex conducted the most extensive study on kindness, dubbed "The Kindness Test." About 60,000 people aged 19-44 from 144 countries participated in this study. (Image: Nikki Zalewski via Dreamstime)

In the hustle and bustle of our daily lives, we often overlook the simple acts of kindness that make a significant difference. This heartwarming story occurred in the unlikeliest of places — a post office in Taichung Park in Taichung City, Taiwan. This tale of an elderly woman and the compassionate individuals she encountered serves as a reminder of the profound impact of small acts of kindness.

The daily ritual

The protagonist of our story is a retired volunteer who worked at the local post office. Every day, an elderly woman in her 80s would be the first to arrive at the post office, where she would withdraw 100 Taiwanese dollars from her passbook. This daily routine continued until, one day, the woman stopped showing up. After over two weeks of her absence, the volunteer, out of curiosity, asked the post office manager about her.

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Every day, an elderly woman in her 80s would be the first to arrive at the post office, where she would withdraw 100 Taiwan dollars from her passbook. (Image: Tktktk via Dreamstime)

The story unfolds

The manager revealed that the elderly woman had passed away. He then shared her story. The woman was a lonely senior citizen living nearby. She had a son who had tragically committed suicide about 10 years ago due to a failed business. After that, the woman’s mental health deteriorated. 

One day, she arrived at the post office with an invalid passbook, insisting on withdrawing 100 Taiwanese dollars. She was adamant that her son sent her 5,000 Taiwanese dollars every month. Despite the post office staff’s explanation that her passbook was invalid and had no funds, she refused to leave. Left with no choice, the post office staff called the police, who took the woman to the police station.

A policeman’s kindness

The next day, the policeman who had escorted the woman was waiting at the post office early in the morning. He handed the manager 3,000 Taiwan dollars and requested that they continue to give the woman 100 Taiwan dollars daily, treating her with respect and telling her: “Your son is very filial.”

This arrangement continued for six months until the policeman was transferred to another city. Before leaving, he visited the post office to say goodbye, expressing his inability to continue his support. The small post office, with only four employees, assured him they would continue to help the elderly woman.

police-station-taiwan
Despite the post office staff’s explanation that her passbook was invalid and had no funds, she refused to leave. Left with no choice, the post office staff called the police, who took the woman to the police station. (Image: Tang90246 via Dreamstime)

The post office’s continued support

The four employees took turns paying the woman her daily 100 Taiwanese dollars. This continued until the woman passed away, never knowing the kindness the policeman and the post office employees bestowed upon her.

The power of hidden kindness

In the world, there are visible and hidden acts of kindness. While visible acts may bring fame, obscure acts accumulate virtue. The world is full of people in need, and sometimes, a simple act of care can help a person adjust their mindset, regain their spirit, and continue moving forward. This story serves as a poignant reminder never to underestimate the power of small acts of kindness.

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